Privacy

What happens to your personal details?

When you enquire about a flight, ask for a quote or book with us, we need some personal details from you. Our Privacy Policy explains what we collect and why, who we may share it with, and how to get in touch if you have questions.

01

How we handle your information

When you visit our website, ask for a travel quote or make a booking, we may need some personal information from you. This policy explains what we (7 Continents Travel Ltd) collect, why we use it, who we may share it with and what rights you have over it.

02

What information we collect

When you contact us about a trip or make a booking, we ask for the details we need to deal with your request. We may also collect some data when you use our website.

What this can include

  • Your name, email and phone number
  • Who's travelling, where and when
  • Your booking reference and past trips
  • What you tell us by email, web or phone
  • Device and browsing data, if permitted
03

How we use your information

We use your information to answer your enquiries, check travel options, manage your bookings and contact you about your trip. We also use some of it to look after our website and deal with suspicious activity, and where the law requires us to. We only do this when we have a lawful reason to.

04

Cookies on our website

Cookies are small files that websites save on your device. Some help our website work properly, and others show us how visitors use different pages. Our cookie notice lists the cookies we use and what each one does. It also explains how to change your cookie settings.

05

Keeping your information safe

We take steps to protect the personal information you share with us when you ask for a quote or book with us. No online system is completely free of risk, which is why we review how we handle it. If you have any concerns, please contact us.

06

Who we share your information with

To arrange your trip, we may need to share some of your information with airlines, hotels, payment providers or other companies involved in your booking. Some of these businesses operate outside the UK. When we send your information abroad, we have to follow the data protection rules that apply.

07

Your rights over your information

You can ask us what personal information we hold about you and request a copy. If anything is wrong or out of date, you can ask us to correct it. You may also be able to ask us to delete your information, limit how we use it or object to some of the ways we use it. Which rights apply depends on your circumstances and the law.

08

Questions about your information?

If you’d like to know how we use your information or want to make a privacy request, please get in touch. We may need to confirm your identity before we share or change anything we hold about you.

Email: info@7-continentstravel.co.uk
Phone: 020 7871 4545

Contact our team

TRAVEL INSPIRATION

Your next trip starts in your inbox

Sign up for flight deals, holiday offers, Umrah updates and destination ideas from our UK travel agency.